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Bewcastle Consulting have teamed up with a number of organisations to help deliver our services. Click on the links below to visit their websites.

Computerwise is one East Anglia's leading software and systems houses specialising in providing IT solutions to small and medium Enterprises throughout the region. Computerwise supplies hardware, software, infrastructure and services to its clients. Bewcastle have teamed up with Computerwise to provide sales and marketing support for their telephony and CRM solutions



Bewcastle Consulting Ltd is a member of the Innovative Connexions network bringing specialists together to serve our clients.


John Kirby Design is a company which provides advertising and promotional material, and web site design to clients throughout East Anglia.
Click on the peapod to visit their website. 		 
Bewcastle Consulting works with Businesses to help them achieve their business objectives in the following areas.
Voice over Internet Telephony
Voice over Internet (VoIP), also known as Broadband telephony and internet telephony, is now a tried and proven technology being deployed by many organsiations. Essentially, this technology permits you to conduct a telephone conversation over the internet rather than over dedicated telephone lines. Some huge benefits accrue from adopting it, principally the low cost of providing big company facilities. Many adopters of this technology have seen the cost of their telephone calls reduce by around 30% to 40%.
Further information here.

Voice/Data Covergence
Convergence is about bringing your voice and data together to share a network and to complement each other. For example, recognising a customer's telephone number when he calls you enables you to respond to him personally and with up-to-date information about him derived from your customer records, whether that be a full blown CRM system or just a set of records. This technology is no longer the preserve of the major enterprises but is available to all companies NOW.

Customer Relationship Management
Many organisations have failed in their attempts to reap the benefits of CRM because they have misguidedly believed that it is just a case of deploying a software package. This is actually the easiest part. In our experience, there is no substitute for standing back and taking a critical view of your capability and your broad intentions; not so much a roadmap (that comes later), more of a general direction. All Organisations are different and will have different needs for CRM-enablement.
Bewcastle Consulting can help you decide what you want from your CRM system and help you to achieve it.
Further information here

Project Management
All projects, whatever their size, need to be planned and managed. They don't just happen! We work with you to specify how the objectives will be met, prepare project plans and ensure that all the stakeholders in the project know what they have to do, buy into the project and are committed to its success. Bewcastle Consulting have a wealth of experience in managing projects from the very small up to multi-million pound very large scale IT projects. We can bring this expertise to your organization to enable your project to be a success. Please see Our Approach for how we do things.

Programme Management
Bewcastle Consulting has extensive experience in Programme Management. We can help you produce the Programme Plan for the following areas:
  • New Product Development
  • Market Definition
  • Go to Market Model
  • Release Planning
  • Promotional Plan
  • Risk Management
If required we will also take responsibility for managing the implementation of the programme. 		 
 

Telappliant is a leading supplier of IP-based PABXs for Business. Through its partnership with Computerwise (who are a Telappliant Reseller), Bewcastle Consulting can work with you to determine your requirements, help you to specify and size your solution and configure it ready for operation.

Bewcastle Consulting will work with you to specify hardware, software and cabling requirements to ensure that the PABX is up and running on day 1. In addition, Computerwise offers a fully managed service for those users who do not wish to undertake this themselves.

Please contact us for further information.

As the result of a market evaluation, Bewcastle Consulting adopted Gradwell.com as its preferred supplier of hosted VoIP solutions.

Many organisations have chosen to use a virtual PABX whereby they get all the facilities of a fully featured PABX without the capital cost of owning one. Hosted solutions are highly scalable, portable and allow you to start with just one line and grow seamlessly and at your own pace to tens of lines.

Further information on hosted telephony solutions here.