Big corporations
can afford big PBX's which come with big features.
VoIP-based PBXs and hosted VoIP solutions now
inherently offer high-end facilities on entry-level products, enabling even the
smallest organisation to gain the benefits enjoyed by the big boys. Integration
of VoIP-based PBX functionality with your customer systems enables you to
enhance your customer service.
Features include
- Interactive Voice Response
- hunt groups
- conference facilities
- voice mail
- time of day routing
and many others.
Features like these facilitate the provision of
superior customer service, efficient internal processes and staff productivity.
These features are now available to all sizes of Business, large and
small.
Visit our Jargon
Buster for an explanation of these facilities.
