VoIP is an
acronym which stands for Voice over Internet Protocol. It is a technology which
allows you to conduct telephone conversations over the internet rather than to
use dedicated telephone lines. The technology is also known as internet
telephony.
You may be asking why you
should be interested and why major enterprises and small organisations alike
are investing in, and adopting, this technology. This is no longer a wait and
see technology; it is being deployed right now. So what is it doing for those
organisations who have adopted it?
Benefits
There are three
head-and-shoulders benefits that arise from adopting VoIP.
-
Flexible working
- Enterprise facilities
- Application Convergence
In addition, many
adopters of the technology are showing significant cost savings.